We're sorry you feel this way, some of the technology and parts that made up the FireStudio 2626 became unavailable and therefore the product was after a time no longer maintainable. All maintenance for software has since ceased. It has been out of production for more than 5 years. You can still use it on older OS and older software systems. However if you wish to use newer systems and newer software, consider upgrading to a newer device such as Studio 192 or Quantum.