Question

I purchased AudioBox 96 Studio for my son, we have Windows 8.1 64 bit, I am on step 2 in the manual AudioBox USB96 USB Audio Interface Quick Start Guide that came with it, and it says to download the following from your My PreSonus user account "Universal Control for Windows" I don't see that anywhere on the My PreSonus screen.  Please advise.  Studio One Artist Version.

Answer 1

I assume you're created a my.presonus account, so once you log in you should be able to see "My Products" at the top of the screen.

If you haven't already, register your audiobox. Once registered, it should show up under your hardware products.

There's a link for "View more details".

Click on that and it'll take you to where you can download any software you need.

Answer 2

I am having the same issue. It does not appear in my account, and I have registered the product. I can download Studio One but I do not see the Universal Control for Windows option. If you find an answer please share. The answer below did not help.

Answer 3

For me, clicking on view more details brought me to a page for downloading

the universal control.

That said, a quick google for "presonus universal control download" brought up a support link to download.

https://www.presonus.com/support/downloads/interfaces

Answer 4

I couldn't find it at My.PreSonus page but found it at https://www.presonus.com/products/AudioBox-96-Studio/downloads