Question

March 7th last night I was about to start a recording session. I opened up the UC Control Software to start my session and I was forced to upgrade my firmware after having the latest UC Control driver. Immediately during the firmware upgrade/download/install. My interface will not recognize on either of my laptops. (keep in mind I have the latest drivers for my hardware). This is an absolutely disappointment. I never had any problems and now my hardware is "unresponsive" according to the Windows error message. I need this fix ASAP!!

Answer 1

I'm no expert about this but, if this happened to me I would try reinstalling the firmware by going to the UC control panel "settings>update firmware" and choose "update anyway".  Good luck. 

Regards 

Answer 2

I had a similar problem with a Studio 192 (not the mobile) and it seemed to just be in a loop when I would choose Update Anyway it would go through the motions and say the firmware was the current version, but every time I opened UC it would say that it still needed updated.  Reinstalling UC was the solution, because the next time it updated and took, after that UC was happy.

Answer 3

I'm having the same issue. Was there a fix?  Trying to force update Does not work, it only says "the attached hardware is already up to date" when clicking update firmware button. and It's power button is solid red. Im out of ideas have been searching everywhere for a fix.

Answer 4

There is no update anyway option!!!! There is nothing i can do. the drivers for the 192 mobile are gone off my computer too?!?!?!?!?

I have reinstalled UC four times already, and even went back and installed an earlier version that was in my downloads folder. Nothing. No audio. I paid 600 bucks for this?!?!?!?!

Answer 5

Oh  no Presonus! 18 months has passed and there's no thread update. Man this sux. My Quantum and Quantum4848 were working just fine before I was forced to update into this exact same situation.