Question

I wanto to use Presonus stuiolive24,4,2 with macOsX.11.6 El capitan but when I install Universal Control it only appears on my screen. Nothing about VSL. I followed intructions about how to uninstall and reinstall even using cleaning utilities as Presonus.con said but nothing new, I continue with the same problem. thanks a lot

Answer 1

Use the following KB Article to troubleshoot your FireWire connection.

https://support.presonus.com/hc/en-us/articles/210047233-How-Do-I-know-my-StudioLive-is-connected-to-my-computer-and-functioning-over-firewire-

If you still have trouble, then just submit a Support Ticket from inside your My Presonus account, and Support will help troubleshoot with you further.