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Why cant i hear the left side on my audiobox?

–1 vote
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asked Feb 28, 2018 in AudioBox USB by johnreyes (110 points)
Just got a new laptop . its a hp envy with and an 8th gen i7 core processor. I've had an audio box for a while ( more than a year) but hadnt really used it much. My problem is when I try to hear play back, inside and outside of studio one. This happens when I use headphones and/ or monitors. Ive been on youtube and netflix and can only hear the right side . same thing in studio one but I think this is a problem outside of studio one. I thought it may be the drivers were installed wrongly so I tried to uninstall them and install them again. That didnt work. Could this in any way be a hardware problem?

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