Questions & Answers

VST 3 slowed program open since install of remote control package. no one is answering these questions. shoddy.

0 votes
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asked Mar 10 in Studio One 3 by peterharland (120 points)
Widows 10 AudioBox 1818VSL

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lenovo\MachineInfo]
"BIOS Vendor"="LENOVO"
"BIOS Version"="4QCN37WW(V2.03)"
"Manufacturer"="LENOVO"
"MFGDATE"="11-15-2017"
"PFS"="C Drive Free MB 98349.40625 of 120826.99609375"
"TypeName"="Laptop"
"Version"="Lenovo YOGA 520-14IKB"

1 Answer

0 votes
answered Mar 12 by robertgray3 (14,720 points)

Have you filed a support ticket? Technical support should definitely be able to help you. I know their website is a little confusing but this isn’t actually the tech support section. 

To file a support ticket, go to the Support section of the website at https://www.presonus.com/support/Contact-Technical-Support

If you have already filed a ticket and they’re not getting back to you then my apologies, just trying to help.

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