Questions & Answers

Why the USB 3.0 port dose not work?

+1 vote
asked Apr 7, 2018 in Studio 192 USB 3.0 Interfaces by ashkanmousavi (160 points)

I have Studio 192 USB 3.0 

Everything was fine and worked well till i update the latest version of windows 10 

Now the studio 192 only recognised on usb 2.0 

I also update my universal control but nothings change! 

How can i fix the problem?

windows 10 64bit

Studio one - Ableton - Wavelab

1 Answer

0 votes
answered Apr 17, 2018 by butchrichard (131,360 points)
Best answer
Unfortunately, USB is not created equal.  USB is different depending on computers, connections and even operating systems.

Ensure your computer is fully up to date with all current Windows Updates.

Go to the vendor website for your computer and search your model computer/motherboard.  Install available drivers for your mode computer/motherboard.  BIOS, USB, chipset, etc...

If you still have trouble, installing a PCIe USB 3.0 card is a viable alternative.  Using a PCIe USB 3.0 card is actually better than using onboard USB 3.0 most of the time.  Especially for audio devices.