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Quantum interface no Universal Control connection, Fixed Red light, no thunderbolt light.

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asked Oct 27 in Thunderbolt - Quantum by pedrocoelho3 (120 points)
I´ve got my Quantum for over a year and working flawless. I needed to format my PC,which is a 8700k, 32gb Ram, with a Gigabyte Designare MB. I installed the latest version of Universal control, connect the interface and nothing, its like it does not exist. Fixed Red Start Button, no thunderbolt light, no devices on UC. All the drivers are up to date. Don´t know what more to do.

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