Hello PreSonus' staff;
My name is Carlos Henrique Ferreira. I am from Brazil and I have been using the AudioBox 22VSL PreSonus since 2016 with the Cubase 8 All Elements.
However, for a few days I've been having a problem with using the AudioBox22VSL inside Cubase 8 All Elements. When creating an audio track for recording any plugged-in instrument such as guitar, bass, voice; it doesn't create the audio recording file.
When I access the "Inspector", the software shows the outputs (right and left) but when I go to direct the inputs, the software shows only "Stereo In" but it doesn't show the right and left channels and so it isn't possible to enable recording with my instruments.
I really need your help to solve this problem. Can you help me fix it?
Carlos Henrique Ferreira