I'm having trouble connecting a XR-18 digital mixer as an audio device. The error message I'm getting is:
"The audio device XR could not be initialized, please check your hardware configuration and try again"
The system was working correctly last week. I was able to record and play back audio. But yesterday I tried doing a recording and got this error message.
More information:
I'm using a Toshiba notebook with an Intel i5 CPU running a brand new installation of Windows 10, fully updated, and a brand new installation of Studio One 4. I set the whole thing up for the first time last week.
I installed the latest XR-18 drivers from the manufacturer's website, and they worked just fine until yesterday. When the system stopped working, I tried reinstalling the drivers. This didn't help.
I know that Windows is seeing the XR mixer, because it appears in the Windows control panel under "devices" when I plug it in, and the device disappears when I unplug it. Oddly, however, Windows doesn't make the USB connect/disconnect sounds when this happens. Does that matter?
I've tried two different USB cables on the chance that it's a cable issue. This didn't help.
I've tried installing ASIO4ALL to see if I could talk through it to the XR-18. ASIO4ALL sees the mixer and lists the ports, and I can see the listed ports in Studio One, and select them as audio inputs/outputs. But when I try to record, the record button turns red and then nothing happens -- and I mean absolutely *nothing*. The timer doesn't even advance, so I can't record from MIDI devices, or anything.
Any ideas?
Thanks!