Question

I am trying to update the firmware on my RM16Ai.

Your instructions, for RM devices running 7049, say that I need to update the firmware via USB drive (especially with a sandisk Flash drive. I bought one, just for that) and not through network.

I did the process normally following your instructions but the RM says "connecting to personus" and then "the device is not registered" so, there is no way to update the firm. Is something that I can do to update it?

Answer 1

Please see the following to update your StudioLive RM/RML

Link: https://support.presonus.com/hc/en-us/articles/210047533-StudioLive-RM-series-Firmware-Update-via-USB-thumb-drive-

USB Stick guide:

https://support.presonus.com/hc/en-us/articles/210048083-SanDisk-Cruzer-USB-Flash-Drive-Compatibility-with-StudioLive-AI