Question

I've recently updated the firmware of my Faderport 16 to version 3.10. I'm using Cubase 9.5 and since the update the Sends and Pan modes as well as the Pan/Param knob stopped working alltogether (they were working perfectly before), Is there any known solution to this and if not, is there any way to revert back to firmware v2?

Answer 1

Well, to save you from an endless streak of communication with the technical support, where they're unable to recreate the problem and just propose the obvious (uninstalling and reinstalling the Faderport, the firmware etc.) , I want to tell you that I finally had to uninstall Universal Control 3, and reinstall UC 2.8. That enabled me to flash the Faderport from its factory default to firmware 2.02, which in my system works as it was intended. Hope this helps and our problem gets sorted out in some future update...

Answer 2

I just updated too and I'm really screwed here. Sends are definitley not working. The light doesn't even come on. Channel banking and panning also not working anymore. What a mess. Nuendo 7, 8 and 10.

Answer 3

I rest the Faderport to factory default using the Faderport, not the UC software. It reset itself to v2.00 and everything works fine again. Phew, glad we got this sorted!