Questions & Answers

Faderport 16 display won't light up when session opened, refuses to update firmware

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asked Feb 18 in FaderPort 16 by jplatinum (280 points)
Computer still recognizes and communicates with Faderport, but the faders won't go up whenever I start a new session. Tried updating the firmware through Universal Control, keeps telling me to power cycle the device while the Faderport itself is stuck on "Please wait..." and never goes past 1%, which means my only option is to restart it and begin the cycle again. Both soft and hard reboots have been tried to no avail. I've had a similar problem before, but my previous solutions didn't work.

1 Answer

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answered Feb 20 by nickmaggio (21,030 points)
Best answer
You may want to reach out to Tech Support in this regard.