Question

Hi,

I got an isue with my 1818VSL and UC. The Audiobox does’t appear in UC so I can’t set it up (frequency, sample rate, etc..). I downloaded the latest UC version that was on the product page. And my 1818VSL is perfectly working. But when I open UC there’s no gear appearing...

Thanks by advance for your help!

Answer 1

For help with these type of issues please send a ticket to support. 

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new

Answer 2

I have the same issue. Did you get anywhere?