Questions & Answers

new Laptop and no license???

0 votes
asked Sep 11, 2019 in Studio One 4 by alexandergostev2 (200 points)

Hi guys

I have a problem

i got studio one a few weeks ago via splice -rent to buy. my laptop broke down. Now i have a new laptop and studio one isn't running. At the splice app I see the studio one is active. but on the presonus account I have no registered product.

sorry for my english. 


2 Answers

+1 vote
answered Sep 11, 2019 by butchrichard (131,300 points)
Best answer

You can go to Splice for further assistance.

It also appeared that you had multiple PreSonus accounts and a discrepancy with your email address.  

This has been resolved.

0 votes
answered Sep 11, 2019 by coltongiesbrecht (150 points)

I had the same issue, I went to and from there you install Studio 1 and then you get your License just as if it were on your other laptop. Good luck!