Questions & Answers

Fat Channel Plug-in Refund

0 votes
asked Sep 28, 2019 in MyPreSonus Questions by minsong1 (150 points)
reshown Oct 1, 2019 by AlexTinsley
I read the article saying if I put promo code HAPPY10YEARS when I Check out from the purchase I will get a free plugin but it ended up guided me to credit card info page and after I fill out the credit card info it was purchased without promo code Is there anyway I can get a Refund?

1 Answer

0 votes
answered Sep 28, 2019 by michaeldettling (780 points)
selected Oct 1, 2019 by AlexTinsley
Best answer
I you have to clip the apply code right next to where you entered the code.  I came across the same problem where it didn't automatically take the coupon off.

You will need to contact Presonus for a refund if the payment wen through.