Questions & Answers

Fat Channel Plug-in Refund

0 votes
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asked Sep 28 in Customer Account Portal by minsong1 (150 points)
reshown Oct 1 by AlexTinsley
I read the article saying if I put promo code HAPPY10YEARS when I Check out from the purchase I will get a free plugin but it ended up guided me to credit card info page and after I fill out the credit card info it was purchased without promo code Is there anyway I can get a Refund?

1 Answer

0 votes
answered Sep 28 by michaeldettling (780 points)
selected Oct 1 by AlexTinsley
 
Best answer
I you have to clip the apply code right next to where you entered the code.  I came across the same problem where it didn't automatically take the coupon off.

You will need to contact Presonus for a refund if the payment wen through.

Kamran
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