Question

The support trouble ticket system is not working. I fill out the forms online and hit "Save" and the form reappears asking me to submit. I am stuck in an infinite loop.

Answer 1

In this case best thing to try first is to download the MyPreSonus app on your phone or mobile device available on the Apple App Store and Google Play store. From there you can register products, access support and this Answers system.

On your computer you can also try to open Private Browsing mode in your browser and/or try a different browser, or better yet a complete different computer.