Questions & Answers

Can´t create a support ticket.

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asked Nov 22, 2019 in Studio One 4 by sebhaas (300 points)

I need support from Presonus but I can´t create a support ticket. As soon as I click "save" after filling out the ticket with my matters it loads a while and then leads back to the ticket, where I can click "save" again, but nothing happens. No ticket is beeing created, and that´s for over a week now. Any hints? Thanks!

1 Answer

0 votes
answered Dec 9, 2019 by eirikgjerstad (150 points)
I have the same issue!

I cannot record anything. I cannot create a ticket (not in chrome, firefox or IE). I cannot call phone support since I am a lowly owner of 'Studio one 4 Artist'.

Please get back to us Presonus!