Questions & Answers

NSB18*8 & StudioLive 16III - Pops until frequence change

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asked Mar 20 in Networked Stage Box by cyriaquelenfant (150 points)
Hi,

I have a Studiolive 16III,  NSB16*8 directly connected on the mixer, and a return HP on the NSB.

Everytime I sart the system, there are pops coming out the return (in fact from the NSB), each few seconds.

the only way I have to stop it, is to change the mixer frequency from 41Khz to 48Khz (still pops) and back to 41Khz (no more pops).

This is anoying, any clue please ?

Cheers,

Cyriaque

1 Answer

0 votes
answered Mar 20 by AlexTinsley (902,420 points)
 
Best answer

Make sure your Series III Eco-System is updated:

  • Install Universal Control 3.2
  • Update your console, NSB(s), Switch(es) and Earmix16(s) to Firmware Version 2.2
  • Make sure your Ethernet Cables are up to spec / crimped correctly. 

Read this article: https://support.presonus.com/hc/en-us/articles/360031841952-Ethernet-Cables-for-AVB-Guide

Once you've done this and you continue to have issues, open a support request so a Live Sound support tech can assist you. 

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