Question

When using two hi-res monitors with different scaling for each (150% and 125%), I'm getting a graphical error when:

- Console view: Dragging a channel results in the locator that shows where you'll be dropping the track (the vertical blue line) is not being placed correctly.  It is offset both vertically and horizontally.

- When hovering over a parameter and the text box appears ("volume", "polarity", etc.), it is also being placed incorrectly.  This seems related to the above error as it looks to be offset about the same amount.  

  These errors happen on the 125% scaled monitor, but not the 150% scaled monitor.  It may just be a scaling issue and not a dual monitor issue.

Answer 1

Hi.  The issue may be due to the different resolutions you are running on those different monitors.  I assume that your screen scaled to 150% is a smaller resolution than the one which is scaled 125%?   Try having both screens running at native resolution and then set both to the same scaling degree.  I have looked at this the last few days and it's the only thing I can think of.  Cheers, Jake.

Answer 2

Thanks for the response, Jake.  I've confirmed that the GUI works as expected when both screens are set to the same scaling.  I just wanted to report the bug in the event that Presonus might not know about it.  It would be great to see a fix as I'm unable to use my monitors at the same scale :/