Questions & Answers


+2 votes
asked Dec 8, 2020 in Atom Pad Controllers by tonymontalva (140 points)
My ATOM controller has a problem. When I plug in the controller to my laptop, the lights work completely fine. After I open Studio One however, all the lights on my ATOM controller turn off, and the ATOM isn't even recognized in the midi settings.

I tried the send/ receive option, I tried re-installing studio one, and none of them seem to be any help in fixing my problem. If you can help me with my issue, please do share some insight as to getting this fixed. Thank you.

4 Answers

+1 vote
answered Dec 18, 2020 by Vernon Parsons (300 points)
I’m having the same issue.
+1 vote
answered Jan 2 by floydadamsiii (280 points)
I have the same issue. I believe it is a v5.x.x issue. It worked fine in v4.6.2

I noticed that when the EDITOR button is depressed it goes out of whack and illuminates pads 1-8 in yellow. If SHIFT and EDITOR are held down then S1 closes the editor window but the window stays open if pressing only EDITOR.

Well well well, Houston we have a problem!
0 votes
answered Jan 14 by eddyaceti (420 points)
Did you get a response? I'm having the same issue. I can't connect the Atom to Studio One v5 at all and their support has not been much help because they don't seem to want to recognize there is a problem.
0 votes
answered Mar 26 by johnharmse (240 points)
Hi John here, I have a problem with the AtomSQ.
If I set all plugins of Presonus and save this, everything works perfectly. But when I restart Studio one, all settings are gone. The thing is that this is not the case with external plugins, they will continue to work. This also applies to the user Buttons. These are all gone after setting. I work with a Mac Mini 2020 and Catalina. Does anyone have any experience with this? Gr. John