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I cannot get my ioStation 24c to be recognized in Logic Pro X.

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asked Jan 30, 2021 in ioStation24c by kenkorey (200 points)
I purchased a PreSonus ioStation 24c over a week ago, and I can not get it set up in Logic Pro X.  I have followed every step but it does not show up when I set it up under Mackie Control in the input/output devices list.  It also doesn't show up in the audio input/output device list under Logic>preferences>audio. I also tried to set it up in StudioOne Professional.  It shows up, but says it is not connected.  I also tried the same with a Presonus FaderPort V2 as well and get the same issue. Is there someone who can help me with this issue?  Any help would be greatly appreciated!

Ken
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