Questions & Answers

My Mac and Universal Control suddenly stopped recognizing my ioStation 24c

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asked Aug 2 in ioStation24c by natalymartineztoro (170 points)
Hello everyone, I was using my ioStation 24c for mixing in Logic Pro X and it suddenly stopped working and started cracking. From there I entered Universal Control and my interface, my Mac OS Will we have to go back to USB 3.0?

The steps I have already followed are the following:
1. Reinstall Universal Control on Mac OS X Ventura.
2. I connected my ioStation 24c to an old Windows computer to update the firmware and the cable works. I was able to update but my Macbook Pro still does not recognize it.
2. Change the USB-C cable to another one and it didn't work on Mac.
3. I upgraded to Mac OS X Sonoma 14.6 but still nothing. Sometimes TIDAL also does not recognize the interface and I cannot listen to music from the interface.

Neither option has worked. Any solution? It is not firmware and it is not cable. It doesn't seem like Universal Control is outdated either.
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