Questions & Answers

AudioBox iTwo emits a noise sound and when I want to play some music or recordings in w10

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asked Nov 20, 2017 in AudioBox USB by michellaguardia1 (120 points)
I´m from Asunción, Paraguay. About 2 months ago I bought a Presonus AudioBox iTwo Kit through Amazon and it turns out that these days when I connect the device to my 64-bit windows 10 optic system, it recognizes the hardware but emits a noise sound and when I want to play some music or recordings It sounds in the background and there is a lot of interference, I would like to know why this happens, I already started on another computer and the same thing happens, how could I solve it? since I'm with some recordings pending in my studio and as well as this interface I can not work.

Regards

Michel Laguardia
As, Py

1 Answer

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answered Apr 1 by tahielpalacio (140 points)
I have bought an audiobox 96, and it has the same problem. An unbearable high pitched sound, that changes when you move the usb wire.

Please help!!!

Tahiel.
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