Question

Hy everyone!

I'm connecting the cat cable that comes with my Studiolive 32SX direct to my iMac.

Firmware atualized.
Using, auto-assign IP on the mixer.
Type the IP in the Ethernet mannualy , with the six first number the same , changing the last numbers.
Disconected the internet wifi ,
I read the Troubleshooting Guide in the base knowlouge.
Deactivated the firewall, the antivirus...
Re-put the cable, restarted the mixer abd the iMac.
Make the ping test in the terminal.
Restarted in the right order...

I don't know anymore what to do.
The universal control software do not find the mixer in the preferences > midi , Not even the white dot, dont show nothing.

Can you help me?


I DON'T know what to do anymore.

Answer 1

Are you trying to use DAW mode? Make sure you're using the control port not the network audio port. Also, why are you manually assigning IP's when the computer and mixer can self-assign?

You might want to create a support ticket to get some assistance.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-