Questions & Answers

Fix distorted/corrupted audio from Capture 3

+1 vote
772 views
asked Sep 15, 2021 in Capture for StudioLive by caelanbaker (280 points)
Hello. I'm currently having an issue where USB recording with Capture 3. I'm using a Studiolive 32R and recording all channels with the sample rate set to 48k.

All tracks are garbled and distorted, and it doesn't matter if I play it back on the console or listen to it in Capture or Studio One 5. The issue persists on both windows and Mac. I can try to upload a snippet of the recording if it would be helpful in figuring out the issue.

I found a similar question that highlighted this, but the answer just said to update the mixer. The console is running the latest firmware and this has been an issue for over a year with no luck. Any ideas?

1 Answer

0 votes
answered Sep 15, 2021 by mackjohnson1 (78,460 points)
 
Best answer

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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