Questions & Answers

Anyone else having continuous back to back crashes with the audiobox drivers for AudioBox iTwo?

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asked Apr 11, 2016 in Capture for AudioBox i-Series by marcelc (150 points)
I've checked to have the latest Audioboc usb drivers but ever since I've gotten my AudioBox I Two, I've been having back to back crashes with the audio driver so bad that my interface has been left unusable.

1 Answer

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answered Apr 22, 2016 by mattcaprio (147,170 points)
 
Best answer
If you're using a Windows based system you should uninstall/reinstall the driver via this guide:

http://support.presonus.com/hc/en-us/articles/210044673

You should also try connecting to different USB ports.

If you're using Windows 7 make sure you have fully updated your operating system.

If you're still having issues you may want to create a support ticket.
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