Questions & Answers

Universal Control not opening mixer

0 votes
339 views
asked Feb 4 in StudioLive Series III by brendonchan (290 points)
I have my studiolive 16r connected to my pc via USB. Universal Control sees it but clicking on the mixer icon does not launch the virtual mixer. Meanwhile on the upper right hand corner there is a continuous "loading" icon.

1 Answer

+1 vote
answered Feb 6 by brendonchan (290 points)
selected Mar 2 by mackjohnson1
 
Best answer
Solved - I needed to update the usb drivers according to these instructions:

https://support.presonus.com/hc/en-us/articles/11418179817229-StudioLive-Series-III-16-0-2-USB-ARc-USB-not-connecting-with-Windows-10-11

Thanks to the Presonus team for getting back so quickly and resolving these issues for muppets like me.
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