Questions & Answers

My mixer keeps re-setting itself when firewire cable is connected

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asked Jun 20, 2016 in Ai Mixers by davenicol (190 points)
Using capture 2 and when we plug the firewire cable into the desk it makes the desk re-set itself often even if capture isnt open on the PC, we have installed a pre-sonus approved firewire card

AI32 mixer

WindowsPC

2 Answers

0 votes
answered May 24, 2017 by Michael Martin (89,010 points)
 
Best answer
Please contact Tech Support via Support ticket from your account. They will help troubleshoot the issue with you.
0 votes
answered May 24, 2017 by davenicol (190 points)
Found the answer to my own problem

The problem occurs when using the firewire plugged into a computer

When running the desk in 48khz the desk does stage things and resets etc.

But when run in 44.1khz it is fine
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