Questions & Answers

Recent questions tagged account

+11 votes

14 answers 357 views

Where is my license activation key and download for purchase of pro 4?

asked Nov 25, 2019 in Studio One 4 by josefyoung (270 points)

0 votes

0 answers 132 views

NONE of my displayed registered and bought software and products will l allow me to download anything!

asked Oct 19, 2019 in Customer Account Portal by vessup1 (120 points)

0 votes

1 answer 312 views

How do I get a song/project I'm working on transferred from my old laptop to my new one?

asked Dec 25, 2017 in Studio One 3 by laurenbridwell (370 points)

0 votes

1 answer 136 views

What is State (not Country!) and Zip/Postal Code for non-US/Canada customers?

asked Nov 2, 2015 in Customer Account Portal by hollowrider (320 points)

0 votes

1 answer 159 views

How do I change my avatar at answers.presonus.com ?

asked Oct 19, 2015 in Customer Account Portal by jacobduley (1,030 points)

0 votes

1 answer 615 views

I can't remember my password, what should I do now?

asked Sep 30, 2015 in Studio One 2 by PreSonuSupt5 (21,370 points)

0 votes

1 answer 1,773 views

I want to transfer my Studio One to a friend so what should I do?

asked Sep 30, 2015 in Studio One 2 by PreSonuSupt5 (21,370 points)

0 votes

1 answer 427 views

Why do I keep getting ''Invalid License" error when activating?

asked Sep 30, 2015 in Studio One 2 by PreSonuSupt5 (21,370 points)

0 votes

1 answer 273 views

How do I register my copy of Studio One version 2?

asked May 8, 2015 in Studio One 2 by brianmeisner1 (193,530 points)

+1 vote

1 answer 373 views

How do I change my user account password from within my PreSonus user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (784,140 points)

+1 vote

1 answer 316 views

I can not access my user account online at my.presonus.com, what do I do?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (784,140 points)

+1 vote

1 answer 781 views

How do un-register or remove a hardware device from my user account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (784,140 points)

+1 vote

1 answer 372 views

I am unable to locate my registered products in my user account, where'd they go?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (784,140 points)

+1 vote

1 answer 2,229 views

How do I create a My PreSonus User Account?

asked Apr 27, 2015 in Customer Account Portal by AlexTinsley (784,140 points)

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