Questions & Answers

Tried the same things

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asked Oct 5, 2016 in AudioBox USB by ikNo3 (170 points)
I also tried the same exact things to try to prevent the clicking from happening. Still got the problem.

It also clicks when Windows does certain things like asking for administration rights or updates.

1 Answer

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answered Oct 6, 2016 by mattcaprio (147,560 points)
 
Best answer
1. Fully update your OS:
https://support.microsoft.com/en-us/help/12373/windows-update-faq

2. Check your computer manufacturer's page for updates to components such as:

-USB controllers

-Motherboard/chipset

-BIOS

3. Try different USB ports

4. If all else fails, start a ticket with technical support:

http://support.presonus.com/hc/en-us/articles/210050813-How-do-I-create-a-new-Tech-Support-request-by-email-
...