Question

I am very new to recording and have just purchased the audiobox iTwo with studio one 3. When I go to record my guitar straight into the interface my Pc seems to completely ignore the interface and will record using its own microphone which sounds terrible.  Also, when I use Ampier I only here that through my pc speakers same with the metronome and when I play back a recording. I don’t understand why this is as I have my headphones aer plugged into the interface. I am sure this is me being a complete muppet any help would be appreciated.

My pc is a dell 7559 i7 running windows 10

Answer 1

Please check out these two guides, which will assist you in setting up your AudioBox. If this doesn't fix your issue you'll need to create a tech support ticket.

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-