Questions & Answers

Unable to record on two consecutive days

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asked Jun 20, 2017 in Studio One 3 by rogershaw (670 points)
I recorded a vocal track yesterday and shut everything down.  Today I come in to replace that track with a fresh voice and the track will not record.  I get no meter indication, only the peak and nothing records if I try to record anyway - flat line.

I had this happen previously and I thought I discovered that it was the new 3.5 template I had created and used.  Not so in this case, I had come to grips that templates are now a thing of the past until this mess is fixed.

2 Answers

0 votes
answered Jun 21, 2017 by Jamesrhone1 (200,340 points)
 
Best answer
Sorry to hear about the recent issues you have been experiencing.

1.  Go to Help>Open Settings folder.

2.  Copy the contents of the folder over to a folder on your desktop.

3.  Close S1 and delete the contents of the settings folder with the exception of the user.license file as well as the "Extensions" folder.

4.  Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.

5.  Test to see if the problem is resolved.  If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.  

*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.

If this does not help, please submit a ticket to technical support. This way we can go deeper into finding a solution.
0 votes
answered Apr 11, 2018 by danieldaves (460 points)

I had same problems...but just got it answered. Tech support sent me some help, and my problem was my AVG anti-virus was preventing Studio One - 3 to arm and record. I had to turn off the "behavior shield" part of AVG and suddenly I was recording. I hope this helps.  

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