Question

I just set up Studio 192 for the first time. I have a mic in one channel for testing, the mic sounds good through headphones and monitor speakers. I tried recording the mic on one track in Capture and also in Pro Tools and the on playback from either system it is horribly distorted.

I have a mac book pro running OS X El Capitan. I have updated the Studio 192 firmware after launching UC Surface and have the latest version of UC Surface.

I am recording 48KHz, 24bit

Answer 1

Connect with a standard USB 2.0 cable.  Distorted ?

Test at 44.1k.  Distorted ?

Test iTunes and or YouTube playback.  Distorted ?

You may need to contact PreSonus Support for further assistance.