Questions & Answers

Why am i only getting sound out of spotify, nothing else?

+1 vote
142 views
asked Nov 3, 2017 in FireStudio Series by joshbeech (160 points)
Hi, hope someone can help.

For some reason the mixing desk is being really weird, basically what is happening is I have all the preferences selected to the firestudio option however, im only getting sound out of spotify and I dont know why?

I can get mic inputs into logic but the sound isnt being outputted and nothing is happening with chrome and safari.

Please help,

cheers Josh

1 Answer

0 votes
answered Nov 7, 2017 by Jamesrhone1 (200,310 points)
 
Best answer
Hello,

Go to your Mac OS X Audio MIDI settings and set your Presonus product as the default sound input and sound output.

Also, make sure you have registered your Presonus products to your My.Presonus.com account this is required for support.

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new
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