Questions & Answers

Faderport 2018 Assign Command changes not saved or remembered

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asked Mar 11, 2019 in FaderPort 2018 by garyshepherd (1,720 points)
Having made changes in Control Link for the shift F4 button on the Faderport 2018 these changes are not saved or remembered the next time you open up Studio One Pro 4. Given the disappearing Control Link menu when at a screen resolution of 1600 x 900, this is far from ideal. Why do I have to assign the command each time I open S1 up? Can this be a feature request if there is no other solution?

1 Answer

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answered Mar 13, 2019 by garyshepherd (1,720 points)
selected Jun 12, 2019 by nickmaggio
 
Best answer
I made some changes in Control Link - this does update and save the file in the Library/Application Support as per below :

/Users/your_name/Library/Application Support/PreSonus Software/Studio One 4/Surface Data[1]/PreSonus FaderPort (2018).surfacedata

But this is not picked up by the Studio One app which refers to the file in the Devices folder of the package contents of the S1 app. So clearly a Presonus bug - they need to get changes to Surface Data picked up by the app.

So that solves part of the mystery - changes are saved in the wrong place and hence are not retained after restart. Perhaps the easiest thing for people to do is copy the file in the Library path and paste it into the Devices folder in the package contents of the app. You can edit this file manually and this is demonstrated in the forum thread https://forums.presonus.com/viewtopic.php?p=198239#p198239

Over to you Presonus
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