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AudioBox 96 make output noise without any input connected and all knobs down

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asked May 20 in AudioBox USB by wilsonxvelezsantana (120 points)
I had use my audiobox before withoout problems. When I came to use it today and open Studio One Artist I saw that the input in the track is clipping all time without nothing connected and all knobs down. I tried in another computer that I have and the same problem occur. When I record with nothing connected is a loud noise.

What it could be and how can I contact support because for Audio Box is not by phone.

Thanks in advance!

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