Also, if you're using any form of anti-tracking / cookie killer add-ons in the browser, make sure you whitelist the Presonus domain(s).
I've had this problem many times, and just adding the site to uBlock Origin usually solves it.
I've registered a total of 22 different tracking tools in use on the various Presonus sites, and that is not counting any FB or other "Social Media" trackers, as I just forcefully block those before they get a chance to try loading.
PreSonus is obviously a very tracking-happy bunch.
