How come I cannot download my "Trophies" bundle that came with my 26c???

asked Nov 15, 2019 in Studio Series USB Interfaces by alexanderlindblad1 (180 points)

I recently bought a Presonus Studio 26c. With my purchase there was a "magic bundle" included such as lexicon verb, different tubes, gates and "trophies".

I went to the download page for my presonus. Copied the serial number for the plugin "trophies", and then pressed download.

After pressing the download button a page named "cannot find page 404" is displayed. Im so frustrated. Why Is that so that I cannot download??? Cheers / Alex (Sweden)

5 Answers

answered Aug 3 by AlexTinsley (907,060 points)

answered Nov 18, 2019 by vitalymatsevich (250 points)

answered Nov 21, 2019 by davidarch (510 points)

answered May 4 by jerarensberger (220 points)

Six months later... still no answer...

Actually I just bought an AudioBox a couple weeks ago and also received a Studio Magic Plugins Bundle. Trophies was included. When I registered the product I received an error message that said "an error occurred" and the page refreshed. Then I tried again, and received the message saying something like "Username or email already exist, please user another one." So I tried again using a different username and email and received a message saying something like "Username or email dose not exist, please use another one."

So I tried logging in using the first username and email, since the error message said it was already registered to that account. I will let me login, but there are no products on my download page. You would think it would be there if it were registered to that account.

I never received a confirmation email for that account either. I've checked both my inbox and spam. I have contacted Studio Linked 3 times in the past 2 weeks but I have got no response from them.

answered Jul 21 by arungpg (220 points)

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