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can not update firmware

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asked Apr 19 in AudioBox USB by marcioinacarato (120 points)
a too high signal on both inputs thru the knobs zero position of my audiobox usb 96. seems to be started yesterday after a cakewalk update. i´ve updated  the audiobox driver, but still the problem , so i, tryed to update the firmware but it shows that could not connect device. and i saw tha after this, the usb turn off after every trying. sorry about my english.

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