Questions & Answers

Studio 192 Mobile not turning on after firmware update

+1 vote
asked Dec 2, 2016 in Studio 192 USB 3.0 Interfaces by cesargomes (160 points)
I have just unboxed my new Studio 19 Mobile, plugged the power supply and the usb in my laptop.

The UC instantly recognized it and asked to update the firmware which I promptly did.

After received the successful message I turned off the interface and turned on again as requested by UC.

So far so good the interface was working.

When I plugged in my Sony MDR-7506 in the phone jack it turned off immediately and is not turning on again.

Does someone faced this issue?

1 Answer

0 votes
answered Dec 22, 2016 by butchrichard (131,280 points)
Best answer
If your Studio 192 Mobile no longer powers on, it is faulty.  You should have it exchanged from your store or contact PreSonus for repairs.