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audiobox usb installing always comes back saying failed, giving code:32, what is wrong?
0
votes
589
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asked
Feb 11, 2016
in
AudioBox USB
by
qthompson332
(
150
points)
I have just bought a new audiobox 2x2 last night and when go to install the driver it comes up saying code 32, when ignore and keep going after installing files it says failed but continues to ask if I want to restart my pc.
1 Answer
0
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answered
Feb 11, 2016
by
mattcaprio
(
147,560
points)
selected
May 5, 2016
by
mattcaprio
Best answer
Please check out these two guides, which will assist you in setting up your AudioBox:
1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:
http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio
2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:
Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7
Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
If you're still having issues, please create a support ticket.
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