Questions & Answers

Registration key already registered

0 votes
asked Jun 16, 2020 in Studio One 4 by shanecraig1 (240 points)
I cannot register my key because it indicates already registered. I am sure I registered the key but under an old email that I no longer have access to. I have a legit copy that I purchased. but my new account has a different email associated with it. How do I correct this so I can purchase an upgrade from Studio Artist to Studio Pro??

1 Answer

0 votes
answered Jun 20, 2020 by shanecraig1 (240 points)
Presonus must want me to pay full upgrade price instead of the discount upgrade