Questions & Answers

My Presonus Faderport 16 keeps disconnecting from time to time while working on a project

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asked Jul 2 in FaderPort 16 by svenmllek (220 points)
Hi guys,

I have a Presonus FaderPort 16 and using it with macOS High Sierra 10.13.6 on a MacBook Pro with USB 3.0 (no usb-c).

I was not able to install the newest version on it so I switched to a windows notebook, downloaded the universal control there and it was no problem with the installation.

So now I connected the FaderPort with my macbook again and set it all up for using it in Ableton live 10.

it is working. the only problem is, from time to time it somehow disconnects (I guess) and then I am not able to control my DAW.

it happens like all 10 minutes. sometimes its reconnects after a few seconds again, sometimes it takes longer.

also tried another usb-cable. same result.

would be nice if somebody can help me out with this problem

thank you in forward!

cheers

Sven

1 Answer

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answered Jul 3 by svenmllek (220 points)
Update:

On my old Windows-Laptop the FaderPort16 is working perfectly fine with my Ableton Live 9.

So it must have something to do with my Macbook. I even upgraded from HighSierra to Mojave, still the same problem...
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