Questions & Answers

AR22 mixer has a cycling hum when the button is in the USB on position?

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asked Jul 29 in AR Hybrid USB Mixers by jimsundy (150 points)
My AR22 mixer has a "cycling" hum when the USB button is engaged, and the main volume is turned up. When I pull the fader down to no volume, it goes away. When the USB button is disengaged it goes away.

My DAW, Studio One 5, will not recognize the AR22 option, and not connect- when it had just yesterday. I have it on clean power and I have sustained no power surges.

I have a video that I can send to anyone who responds.

I am also calling support tomorrow.

Dead in the water for recording, so any help is outstanding!

Thank you in advance.

Jim

1 Answer

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answered Jul 29 by AlexTinsley (906,480 points)
 
Best answer
This is only something the support team can assist with.

Please log a support request at https://support.presonus.com and provide a link to the video in the support request so the live sound team can help you get sorted out.
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