Questions & Answers

The StudioLive RM32AI hasn't had a firmware update in 2 years. Is this unit still being supported?

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asked Aug 24 in Ai Mixers by maranathaministries (160 points)
Capture doesn't stay connected to studiolive. Wondering if a firmware update will fix this or do I need to go back to a previous firmware version.

1 Answer

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answered Aug 25 by jonnydoyle (351,440 points)
 
Best answer

The RM mixer has BETA firmware in the public domain and is still fully supported for servicing and technical support.

If Capture is not staying connected then a firmware update is not likely to be the resolution. Log a support ticket. 

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

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