Question

Hi, after months of trial and error, searching in forums for possible solutions, finally I ask for support. My computer is an HP Laptop, i7 CPU, 1Tb SSD Hd, 16gb Ram and multiple Audio Interfaces.

After saving a session between of 1 to 32 tracks with multiple plugins, every time I close Studio One, the app fails to close, freezes and task manager points to "Not Responding" so I have to End Task Manually.

I noticed this only and specifically happens when I have a Full Kontakt 6 Instance opened. I have other DAW's and none of them present this behavior or problem with Kontakt, it is only with Studio One that crashes every time I close the software.

Please verify and fix if possible, thank you

Ruben

Answer 1

Hi

I am seeing this behaviour in Studio One v 4.6.2, I thought I had located the issue with Kontakt 5, but it's still doing it with Kontakt 6. When I forceably ended the task, that same song did have problems playing back kontakt 5 loaded instruments, so be cautious.

However, currently I Studio One does close the song eventually, I haven't timed it but it's at least 15minutes, haven't timed it, I'm sure it's longer.

It's a shame v5 is still having issues like this, I have been holding off upgrading.

Answer 2

I too have the same problem! Projects With multiple kontakt instances. I think i’ve also seen a connection to how long the session has been opened but i dont know why...

Answer 3

I also have this problem. Even just like 5 or 6 Kontakts and it can take a few minutes to close. I have a pretty powerful computer so it's not that, it's something in the software. I created a supported ticket a minute ago.

Windows 10 x64

32GB RAM

12-core Ryzen 3900x

Answer 4

I have exactly the same problem. I have everything updated.

CPU I9 32gbRam

Answer 5

Same here. Windows 10, i9 , 64GM RAM. Studio One 5.2.1.64495

Answer 6

The same in my case. It's frustrating when I work on few songs.

My specs: Windows 10x64, Ryzen 3800x, 32GB RAM

Answer 7

I have exactly the same problem. Running Studio One 5.3

It happens when I work on a file that has multiple Kontakt instances loaded. Usually, after a few minutes working on the project with a few saves.

Windows 10, Ryzen 7 3800X, 32GM RAM. 

Answer 8

I´m having the same problem on Asus ROG gv702 16gb RAM

Answer 9

Same issue:

Freezes and becomes unresponsive when closing - every single time. Sometimes it takes 5 -10 minutes, other times it never closes. I have never closed S1 in over a year without it hanging.

Latest version of everything. New windows installation from scratch. Behaves same as my old build. Windows 10, 64gb Ram, i9-11900k. Studio One has crashed on close since 4.5x regardless of the version, system, build, or hardware.

You Presonus programming guys might want to take a look at fixing it... The bug has been around for years and its pretty easy to reproduce - just run Studio One...

EDIT: I've tried everything to get this behavior to stop. I can watch S1 take 15 minutes to empty the NI instances in on close. It takes about 1 minute to load the project with numerous NI VIs. But it takes about 20-30 seconds PER INSTRUMENT to "Unload". It is 100% consistent and stupidly easy to reproduce. Just load multiple Kontakt instruments and try to close. Please resolve this issue!

As mentioned in my previous post - the only way to close S1 is to terminate its process in Task Manager. This is as clear a bug as they get folks. You might as well just remove the close button from S1 and replace it with a Windows "End Process Tree" call. Because that's the only way to stop using the program.

Answer 10

I'm having the same issue, particularly after this recent upgrade to 5.3.0

Any song that includes 1 or more instances of NI Kontakt fail to close safely, requiring a force quit.