Questions & Answers

Studio live 32sc glitch

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asked Feb 17, 2021 in StudioLive Series III by antoniodelgadohernandez (200 points)
Hello, I wanted to report a failure with the presonus studio live 32sc, when I turn on the computer and select presonus studio live as the audio interface the computer restarts, it usually happens every time I turn on the computer, what I do is before selecting it as the interface I disconnect  the usb and I reconnect it, I already took the laptop to apple technical service and they confirmed that the problem is a software problem, a possible failure with Big Sur and the studio live 32sc and I would like to know if you can repair this failure  , Thank you

1 Answer

0 votes
answered Feb 25, 2021 by mackjohnson1 (71,500 points)
selected Feb 27, 2021 by jonnydoyle
Best answer

You'll need to make a support ticket, they should be able to give you some advice.