Questions & Answers

universal control metering not working in macOS

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asked Mar 17, 2021 in UC Surface / Qmix by aaronluders (120 points)
We have a 32r which previously worked in this respect however for a good long while we can't seem to get metering to work in UC.  It works on other computers, ipads, etc. just fine.  So my main question is... how do I completely obliterate UC so I can reinstall it clean without formatting the mac?

1 Answer

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answered Jan 24, 2023 by chrisgoode (150 points)
I just solved this exact problem in MacOS Ventura 13.0.1 by going to System Settings>Login Items>Allow in the Background> and sliding the switch to on allowing PreSonus Software Limited to run items in the background. It's a security setting that must be enabled (apparently) to monitor levels in the Universal Control application. Not to be confused with Apple's Universal Control accessibility features. Ugh. Good luck to y'all! Chris in Atlanta
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