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ios app not working win 10 laptop despite following protocol

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asked Mar 31, 2016 in Studio One 3 by benjaminpressley (150 points)
ios remote app not working in windows 10 on laptop  ive tried everything listed on website to no avail.  i also have it installed on my  studio pc win 7pro  and that works great.  But it willnot show on laptop

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answered Apr 28, 2017 by Jamesrhone1 (199,710 points)
 
Best answer
Please take a look at the following article from our knowledge base for information on troubleshooting this issue.

http://support.presonus.com/hc/en-us/articles/115000521446-Studio-One-Remote-not-connecting-to-Studio-One-

If still having an issue, please submit a support ticket.

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